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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Hyde

Debbie Hyde

September 1, 2026

5  out of  5
rating by Debbie Hyde
"I have been with this State Farm office for over 35 years! When recently reviewing my homeowners policy, Gwen immediately recognized she could save me money. Within a few days, we had inspection done and she had my new policy saving me almost half. That is a huge savings! I great appreciate Gwen’s efforts and the team at John Kasak’s office."
We responded:
"Thank you, Debbie we appreciate your 5-star review! I am happy that Gwen was able to help with the Wind Mitigation discount. I have really enjoyed knowing you and your family over the last 25 of the 35 years you have been with State Farm. I hope everyone in the family is doing well.

John Kasak - State Farm Insurance Agent"
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Jerry Beeman

August 31, 2026

5  out of  5
rating by Jerry Beeman
"Very professional, helpful. Made the experience better than others"
We responded:
"Thank you for sharing your thoughts, Jerry! We’re so glad you’re happy with our service at our Lake City State Farm office. If you ever have questions or need help, we’re always here for you!

~John Kasak "
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Suzanne Taylor

August 25, 2026

5  out of  5
rating by Suzanne Taylor
"Amazing deal!!!!"
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Angela Smith

August 25, 2026

5  out of  5
rating by Angela Smith
"Easy onboarding"
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Paul Humphreys

August 25, 2026

5  out of  5
rating by Paul Humphreys
"I am very pleased with the service I received from Madison in the State Farm office. She was very professional and knowledgeable and did an outstanding job in providing information that I needed to switch to Insurance companies after 25 years. Look forward to a great relationship with State Farm.
PAH"
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James Bokowski

August 21, 2026

5  out of  5
rating by James Bokowski
"Very helpful! I had Jordan as my agent and she was very nice and got me applied over the phone in just about 15 minutes. 5/5 stars"
We responded:
"Thank you for the 5-star review, James! We’re thrilled to hear you had such a great experience with Jordan here in our Lake City office.

~John Kasak "
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Eric White

August 20, 2026

5  out of  5
rating by Eric White
"John Kasak - State Farm was probably the easiest Insurance experience I have had. They sent me a quote through email which saved me about $450 from my last company for the same coverage. Madison and Naomi were extremely friendly and helpful through the whole process and follow up, and after I decided to go with State Farm I was all set within an hour. I can't ask for more than that and I would highly recommend John Kasak - State Farm."
We responded:
"We appreciate the kind words, Eric! Madison and Naomi are true assets to our Lake City team! We are honored that you chose us to meet your insurance needs and look forward to helping you for a long time to come!

~John Kasak - State Farm Insurance Agent"
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Ira Sabran

August 18, 2026

4  out of  5
rating by Ira Sabran
"Prompt and comprehensive service."
We responded:
"Thank you for taking the time to give us a review, Ira! We appreciate your choosing our Lake City office and look forward to helping you with your insurance needs!

~John Kasak "
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Felicia Castaneda

August 10, 2026

5  out of  5
rating by Felicia Castaneda
"Jordan is amazing!!"
We responded:
"Felicia, We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you.

~John Kasak "
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T D

August 8, 2026

5  out of  5
rating by T D
"Caley Massey from State Farm! She is very knowledgeable on every material for her job! From car insurance, business Insurance, rental insurance this girl can answer anything you ask, get your quotes put together fast even through text messages she responds and gets it going for you! She’s very professional!!!! A+++++ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re so happy to know that we met your expectations, TD! Caley and all of our State Farm team in Lake City are always here when you need us!
We appreciate you!
~John "
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William Johnstone

August 7, 2026

5  out of  5
rating by William Johnstone
"Knowledgeable, polite, professional. Saved me $$$."
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Anne Glover

August 3, 2026

5  out of  5
rating by Anne Glover
"Very polite and knowledgeable answered all my questions couldn’t ask for better. She was great. She explained everything in detail. Thank you so much."
We responded:
"Thank you for the 5-star review, Anne! My State Farm team and I are honored to be your Good Neighbor here in Lake City.

~John Kasak - State Farm Insurance Agent"
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Heavy D

August 3, 2026

5  out of  5
rating by Heavy D
"Jordan was very helpful and knowledgeable about what I needed and got it setup with no hassle. Thanks Jordan!"
We responded:
"Thank you so much! We’re so glad you chose our Lake City office for your insurance needs and enjoyed working with Jordan! We certainly appreciate your business!

~John Kasak "
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Maryann Intagliata

July 31, 2026

5  out of  5
rating by Maryann Intagliata
"Courteous, professional and great customer service."
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Kevin Buck

July 24, 2026

5  out of  5
rating by Kevin Buck
"Madison was very knowledgeable with any questions I asked. She sent a quote to my email with all the info I needed. I like to see what I am paying for. Thanks . I recommended my family and friends to contact her. Have a nice day."
We responded:
"Wow, thank you, Kevin! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you.

John Kasak - State Farm Insurance Agent"
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DONNA JEFFERS

July 23, 2026

5  out of  5
rating by DONNA JEFFERS
"Gwen is such an asset to your company. So effecient and thorough with getting everything together she needs to bind coverage. She goes above and beyond to make certain she has companies and phone numbers ready for customers. Very patient with me explaining how to send needed material via text and email. Would recommend State Farm for vehicle and home coverage."
We responded:
"Donna, Five stars — thank you so much! We’re so glad you chose our Lake City office for your insurance needs.

~ John Kasak
"
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Eddie Jones

July 23, 2026

5  out of  5
rating by Eddie Jones
"Greetings all. Let me say Maria provided me with the best service I’ve ever had. From start to finish she answered all my questions and provided really in depth information and knowledge. In my particular case, I left USAA after 28 years of dedicated, unwavering and loyal payments. Thanks to Maria, that blinding support is over and I am so happy that I switched to StateFarm after my buddy told me to look into it. Finally, after much hesitation I reached out to Maria. It took me a few weeks to finally connect with her. This was the best move I’ve ever made in 28 years. Thank you Maria for making me see the light."
We responded:
"Eddie, thank you for continuing to trust our Lake City State Farm team. It’s our pleasure to help protect what matters most to you.

John Kasak - State Farm Insurance Agent"
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Jon Talbert

July 21, 2026

5  out of  5
rating by Jon Talbert
"Easy to work with. Friendly. Knowledgeable. I just walked in with no appointment and was able to get insurance coverage set up.

Caley is who I’ve been working with. She explains the coverage options to me so that I can understand what I’m signing up for. She follows up with me when necessary.

10/10"
We responded:
"Thanks for the 5 stars, Jon, and for being part of our Lake City team! We are happy that you enjoy working with Caley and we look forward to servicing your insurance needs for many years to come!

~John Kasak "
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Kathy Mostafa

July 21, 2026

5  out of  5
rating by Kathy Mostafa
"Madison was wonderful in assisting me with getting auto and homeowners. She made the process simple and stress free. The rates were even better than I had hoped. Highly recommend both State Farm and Madison."
We responded:
"Kathy, we appreciate you taking the time to share such a thoughtful review and shout out to Madison! We are proud to have you as part of the State Farm family!

~John Kasak "
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Tim Ferguson

July 16, 2026

5  out of  5
rating by Tim Ferguson
"Madison was very helpful a answered all my questions"
We responded:
"Thank you, Tim! Thanks for trusting our State Farm team here in Lake City! We appreciate your business!

~John Kasak "
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Rayanne Lee

July 15, 2026

5  out of  5
rating by Rayanne Lee
"Jordan Joyner went above and beyond. Can't thank her enough for the stress free experience."
We responded:
"Thank you, Rayanne! Your feedback is a great reminder of why we love what we do! Please be sure to let Jordan or the rest of the team know if there is anything else we can help with going forward!

~ John Kasak "
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Sean Whalen

July 13, 2026

5  out of  5
rating by Sean Whalen
"Amanda was great. She had my quote prepared and made the whole process seamless. Definitely recommend"
We responded:
"Thanks for the 5-star shout-out, Sean! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer!

~John Kasak "
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Cj Davis

July 13, 2026

5  out of  5
rating by Cj Davis
"Amber was absolutely fantastic to work with! She made the entire insurance process simple, answered all of my questions, and helped me find the best coverage at a great price. She was friendly, professional, and genuinely cared about making sure I understood everything before making a decision. If you’re looking for someone who is honest, knowledgeable, and easy to work with, I highly recommend Amber for all of your insurance needs!"
We responded:
"Thank you for the wonderful review! It means so much to our Lake City team to know we’re helping neighbors feel protected and cared for.

John Kasak - State Farm Insurance Agent"
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Mayra Molina

July 13, 2026

5  out of  5
rating by Mayra Molina
"Madison is extremely knowledgeable, and patient in answering all of my questions and explaining anything I didn't understand.she always makes things easier if I make changes, she provides quotes and examples and let's me chose what is best for me and my needs. She makes the entire process easy and stress-free. Because of the great experience I had, I've have referred my family and friends to speak with her so they can hopefully save money as well."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Lake City office for your insurance needs.

~John Kasak "
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Tim R

July 12, 2026

5  out of  5
rating by Tim R
"Madison was very helpful to me when i was thinking about getting life insurance. She explained the coverages that i would get very clearly and made sure we had all the information we needed to make the right decision. Would definitely recommend Madison if you are looking to get insurance."
We responded:
"Tim, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Lake City State Farm office.

John Kasak - State Farm Insurance Agent"