
State Farm® Insurance Agent John Kasak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chantal Kovacevic
August 22, 2025
"Denise was very efficient with helping me put a new car on my policy!"
"Chantal, Thank you for the 5 Star review, Denise is a valuable member of our team and I am glad she was able to meet your needs. Let us know if there is anything else we can do for you. John "
Mary Woods
August 22, 2025
"Very helpful and explained things very well. Denise was very helpful always such a sweet young lady. She is very professional and goes over and beyond always. If I had an open establishment I definitely would hire her! Thanks Denise again for your help! Have a Bless day😋"
"Mary, I am so happy we were able to take care of your needs this morning. We appreciate your trust in us and are glad to be here to assist you. Have a great week. John"
Annette Green
August 13, 2025
"I have loved having this office represent me. Every person i had contact with treated me with not just respect but sweetness. Any questions/concerns were immediately researched/addressed. Having worked 10 years in the insurance industry myself, I am somewhat cynical about the workings therein. But this office put me completely at ease, and I always trusted their advice. I leave them only because I have moved to another state, and I will miss them, but am confident that I could still call at any time in the future with a question and receive the same thoughtful assistance I got as a customer."
"Annette, We appreciate your review and kind words! We are delighted to know you had a great experience with our State Farm office and of course, If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Alvin
August 7, 2025
"Jordan was great to work with, very knowledgeable and friendly."
"Alvin, Thank you for the great review. Jordan is a valuable part of our team and I am happy to hear she met your needs. John"
awilhelm88
August 4, 2025
"I've had the pleasure of working with Sarah Pollock on several new policies. Sarah is the quintessential professional and attended to my needs in a very timely manner. I couldn't be more pleased with Sarah and the entire team at John Kasak State Farm."
"We are very thankful for your feedback! It’s our pleasure to assist you and we are happy to hear that Sarah met your expectations! If there is anything else we can do to help, please let us know! ~John "
Diana Hixon
July 17, 2025
"Miss Gwen is very professional!! I love this insurance agency!!"
"Diana, We are so grateful for your kind words about our agency, you have made our day! Our goal is to be your trusted agency for all of your insurance needs and we are so happy that you have this confidence in us! We will continue to work hard to provide you with knowledge and great service! "
Julie Dicks
July 16, 2025
"I have always been pleased with John Kasak's office and the support we receive from all the agents we've worked with. We have our home and cars insured with them. Recently, Gwen Rainwater went above and beyond the call of duty to make sure our homeowner's policy wasn't canceled when our bill had gotten misdirected in the mail. She worked with the company pleading our case to keep our policy and giving us the time to pay. She made sure I was in the loop, calling, texting, and emailing, so I knew what was going on. She then followed up to make sure I knew that we were able to keep our policy and all was well. She was a very helpful advocate for us, and I am so appreciate of her help!"
"Julie, Your feedback means a lot to us and we thank you for taking the time to let us know how we are doing! We are thrilled that you had such a positive experience with our office and especially with Gwen. She is a highly valued member of our team and she enjoys taking great care of our customers! We look forward to working with you for a long time to come and providing you with continued great service! ~John"
Nancy Gomez
July 15, 2025
"STATE FARM- GWEN AND JOHN KASAK HAVE ALWAYS ASSISTED ME WITH ALL MY NEEDS AND GOT ALL MY QUESTIONS ANSWERED I HIGHLY RECOMMENDED STATE FARM, JOHN KASAK"
"Nancy, We value your feedback and are so happy to hear that you have had good experiences with Gwen and John. They both strive to go above and beyond to help our customers and we appreciate your taking the time to let us know how we did! We look forward to helping you for a long time to come! ~Wendy"
Sue Beth Murphree
July 10, 2025
"Excellent service and follow up."
"Thank you, Sue Beth, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~John"
Toni Singletary
July 8, 2025
"I would like to recognize the professionalism and persistence of Jessica Rudd in the Perry office . She was most instrumental in assisting me in getting a refund that should have been dealt with through another office but Jessica made it her mission to get it back for me. I feel absolutely certain that I would not have gotten it back without her help. And her smile made me feel like I was her only customer she had to deal with!"
"Toni, We’re thankful for your feedback and are so happy that you enjoyed working with Jessica! It's our pleasure to assist you as we strive to provide our customers with exceptional service with every interaction! We look forward to working with you for a long time to come! ~John "
Gerrie Norris
June 25, 2025
"For 15 years I used Florida Farm Bureau for my car insurance company. I decided to shop around for car insurance with the hopes of a lower payment. After speaking with John Kasaks insurance company, I received more coverage for less money per month. I also decided to try State Farms drive safe and save monitoring. After 6 months of monitiring i will receive an even bigger reduction in my monthly payments. Im very happy that I decided to switch to John Kasaks company. I'd like to add that State Farm was recommended to me by several friends that work in collision repair. All of them stated that when it comes to a company that takes care of people after an accident, State Farm was the best."
"Gerrie, Thank you for taking time to provide our office with you feedback and your 5 Star review. Sarah works very hard to provide our customers with remarkable customer care. We are happy to have you insured with our office and if you have any questions, please feel free to reach out. Thank you, John Kasak "
Sarah Craig
June 24, 2025
"I would like recognize Ms.Madison Ruwe @ John Kasak’s Statefarm office in LC, FL for her Excellence in customer service. She made me realize that just getting lower insurance coverage at another company isn’t always the most important part of customer relationship. She helped me with my immediate needs, gave me future options and made me realize how my Statefarm agency has always been available to me in person to help with all my needs and complaints and to help make them right. Thank you Madison for your friendly & professional assistance and for also enlightening me in the value of what John Kasak’s Statefarm office provides. Sincerely, Sarah Craig"
"Sarah, We appreciate you taking time to provide us with such a great review. Madison is a valuable part of our team and she puts her heart into customer care. I will share your kind words with her. We look forward to helping you with all of your insurance needs. Thank you, John Kasak "
Dean Graham
June 6, 2025
"Gwen Rainwater and the other team members at John Kasack’s have been extremely Helpful and attentive to my insurance needs. Gwen in particular has followed up and addressed a few issues for me Which has saved me a lot of time and effort. Well done."
"Dean, Thank you for the five star review and awesome comments. Gwen always goes above and beyond for our customer and she is a valuable part of our team. We appreciate your business. Have a great year!! John Kasak "
Erica Mainous
May 22, 2025
"Efficient and caring insurance team. Gwen is fantastic!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Gwen! She is an invaluable asset to our team! Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs! ~John "
Don Crawford
May 22, 2025
"Mrs. Gwen Rainwater is the best, she was diligent and relentless in her efforts to get my home insured. I highly recommend Mrs. Rainwater for all your insurance needs."
"Don, Thank you for your five star review, Gwen is a great team member with my office and we appreciate her hard work. I am happy to hear that she provided you such great service and thank you for being a customer. John "
Kayla Patterson
May 20, 2025
"Madison had been the most helpful and kind agent. She always answers all my questions and is so kind, and never makes me feel like a burden. She helped me get the best deal, and her customer service is ultimately the reason I switched over from Progressive."
"We’re honored by your positive feedback and appreciate your time to provide the review! Madison is an invaluable asset to our team and we look forward to continuing to provide you with great service! ~John "
Johnnie Thomas
May 19, 2025
"Emily was great! She answered all of my questions to the fullest and made me happy/glad that I switched to State Farm Insurance."
"Thank you for your 5-star review! We are happy to have you as a valued customer and Emily and the rest of the team look forward to helping you in the future! ~John "
Thomas Kohn
May 1, 2025
"I have 5 star experience with this wonderful, excellent company! Gwenn was and continues to be a “ rockstar” in correspondence and professional education in the field of Insurance! Huge Thank You!"
"Thomas, We’re thankful for your feedback and great comments about Gwen! She certainly is an invaluable member of our team, and your kind words mean a lot! It’s our pleasure to assist you with your insurance needs both now and for years to come! If there is anything else we can do to help, please let us know! ~John"
Kathleen Walker
April 10, 2025
"I am totally incompetent when it comes to computers & apps. Jordan walked me thru each step to set up safe driving becon. Jordan is kind, caring, listens & is very patient!! A pleasure in every way. Thank you"
"It was our pleasure to help you, Kathleen! Jordan has been a valuable team member of our office for many years and we are so happy that she was able to provide you with great care and service! ~John"
Anquan Kinloch
March 31, 2025
"Sarah was exceptional! Very detailed and organized! Extremely honest and personable. She truly value the customer and was a pleasure to work with. Thank you!"
"Anquan, we are thrilled that you had such a great experience with Sarah! She is certainly a vital part of our team! Your comments are invaluable to us and experiences like yours are what we strive for! We look forward to working with you on your insurance needs now and in the future! ~John"
shawn massey
March 24, 2025
"Been a customer here for a long time. Recently we called near 845am to ask a question after a car wreck. We followed the advice only to find out it was a waste of our time. When we go to the office to explain the situation, we were told "oh maybe we (State Farm) forgot to switch our phones on, so you probably spoke to the automated line and got a random agent" and there were a lot of "unfortunately" sentences..... So what the random agent told us to do was incorrect and there's no way to fix the situation, cause "unfortunately"... This has placed us in a stressful and financial dilemma. This is not the first time I've had concerns with this particular office. The agent that we spoke with could tell we were upset/not impressed with the lack of support. So I have no issues describing my negative encounters. If I felt that speaking with Kasak would help I would probably reach out, but I don't see anything he could do, because it wasn't his local employee that told us the wrong info on the phone. I'm overall happy with State Farm as a whole, just not this office. Update: Kasak is working his best to communicate and move information, which is a blessing."
"Shawn, I am sorry to hear there was an issue with what you were told by the State Farm call center. I will see if I can get the police report and help you work with the construction company. John Kasak"
JoAnna Swensen
March 11, 2025
"Madison was wonderful helping me add a second vehicle to my policy and with the best price. She answered all my questions and was quick to help the dealership get the info they needed. I was grateful for her help."
"JoAnna, Thank you for the great review and the appreciation for my team. Madison works hard to take care of customers and meet their needs. It is great to hear how she was able handle your request. We appreciate your business. John Kasak "
C Gem Bee
March 6, 2025
"I had to add a vehicle to a policy ...Madison was extremely helpful and very knowledgeable. The staff here is great, from the reception area to the underwriters and agents. Excellent!"
"Thank you for the Five Star review, Madison is a valuable member of our team and always goes the extra mile to make sure customers are taken care of. Please feel free to reach out anytime you need us and we are happy you chose our office and State Farm. John Kasak "
Briana
February 28, 2025
"Sarah was INCREDIBLE. She helped me find a cheaper rate and explained everything perfectly. Wonderful customer service and I’d recommend her to anyone! She’s already helped my family save so much! Definitely request her if you’re going to State Farm!"
"Thank you so much for your kind words! We're thrilled to hear that Sarah provided you with incredible service. We love helping customers save while making the process easy to understand. We appreciate your recommendation and are so glad she could assist your family as well. If you ever need anything, don’t hesitate to reach out! - John"
Christina Jones
February 1, 2025
"Been with John Kasak State Farm for 38 years the staff is efficient and courteous. Thank you taking care of our insurance needs."
"Christina, Thank you for providing a 5 star review on your experience with my office. I am happy to hear that my team and I are meeting your needs and providing you the care you expect. We appreciate your business and thank you again. John Kasak "